What devices can I stream on?
Gungelads videos can be streamed on Iphone, Ipads, Android Phones, Android Tablets, PC’s and Macs. We recomend a 1.5Mbit connection for smooth streaming of our videos and reccomend you check you can stream the taster video on our tour page before signing up.
Where is your server based?
All around the world, were using a CDN (content delivery network) to deliver the videos. That way you can be sure that you’ll get a good connection no matter where in the world you are!
Are there any additional charges on top of the monthly charge?
Not from us! If your accessing the videos over a mobile or metered connection then you could incur extra charges fro your service provider.
What will my card be billed as on my statement?
Don’t worry their will be no mention of gungelads on your statement. Your statement will show a charge to Epoch , which is the processing company we use.
I having a problem with the website, what should I do?
Sometimes a simple refresh of the page (especially if your on a mobile connection) can sort issues. If your still having an issue contact us by filling in the support form and we’ll get back to you in 24-48 hrs, or if you see a red chat window on the support page then send us a message and we can chat to you in real time.
Why have you moved to Streaming?
a) We were getting a lot of requests for the shows to be viewable on all devices. Streaming allows this so you can now watch gungelads just about anywhere.
b) By turning the site into a membership site, we can offer members so much more… like behind the scenes and additional clips that would be difficult to release in a “show” format.
c) Based on other video services, we think streaming is the future and were delighted to be able to bring this to gungelads!
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